Privacy Policy

1. Data Controller Information

This Privacy Policy applies to personal data collected and processed by Xomqelari (“we”, “us”, or “our”), operating professional upholstery cleaning services in the United States. For any privacy inquiries or to exercise your rights, please contact us exclusively at:

Email: [email protected]

2. Scope of Policy

This document governs data handling practices across our website xomqelari.info. We respect individual rights regarding consumer privacy under applicable State and Federal legislation in the USA, including the California Consumer Privacy Act (CCPA/CPRA) where applicable.

3. Categories of Personal Data Collected

We collect information you directly provide and data generated automatically when interacting with our online services:

Direct Contact Data: Name, email address, telephone number, and cleaning request details provided via our service inquiry forms.
Technical & Usage Data: IP address, browser type, device metadata, operating system, and interaction timestamps collected automatically via server logs.
Cookie & Consent Signals: Storage of user choices regarding analytics, functional, and advertisement tracking preferences through Google Consent Mode v2.

4. Legal Basis & Purposes for Processing

The processing of user data is conducted transparently according to the following matrix:

Processing Purpose	Data Categories Involved	Legal Basis
Fulfilling Service Quotes & Cleaning Requests	Name, Email, Phone, Furniture Details	Performance of Contract / Pre-contractual steps
Website Optimization & System Security	IP Address, Device Metadata, Log Data	Legitimate Interest in maintaining service integrity
Measurement & Ad Campaign Attribution	Analytics Cookies, Interaction Signals	Explicit Opt-in Consent via Cookie Banner

5. Cookies & Google Consent Mode v2

Our site implements Google Consent Mode v2. Non-essential tracking parameters (such as analytics_storage and ad_storage) remain set to denied by default until you interact with our cookie banner. You can update or revoke your consent preferences at any time using the “Cookie Settings” link located in the footer of every page.

6. Data Sharing & Third-Party Vendors

We do not sell, rent, or trade your personal information. Data may be shared with trusted service providers operating as processor agents (such as web hosting infrastructure and automated email delivery systems) under strict confidentiality agreements. Data may also be disclosed if legally compelled by judicial summons or regulatory authorities.

7. Your Privacy Rights

Depending on your state of residence (e.g., California, Virginia, Colorado), you possess specific rights regarding your personal information, including:

Right to Access: Request details on personal data we maintain about you.
Right to Deletion: Request full erasure of your contact details from our records.
Right to Correct: Request correction of inaccurate information.
Right to Non-Discrimination: We will never discriminate against you for exercising your privacy choices.

To exercise any rights, please email [email protected]. For complaints, US residents may contact the Federal Trade Commission (FTC) or their respective State Attorney General Office (e.g., California Protection Agency CPPA).

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors.

9. Updates to Policy

We reserve the right to modify this Privacy Policy as legal standards evolve. Updated versions will be posted on this page with an adjusted revision date.